Posted on August 15, 2014
by Tony Dupaquier
What is troubling F&I offices? Internet shoppers who are entering dealerships pre-approved for vehicle financing.
I’m changing things up a bit this month. See, I caught a discussion between F&I managers in a closed Facebook group of which I’m a member. They were talking about how their numbers are taking a hit because today’s Internet shopper is coming to the dealership already pre-approved for vehicle financing. Read More . . .
Posted on August 14, 2014
F&I Tip of the Week: Preventing a Common GAP Objection
There are plenty of ways to respond to customers who say they prefer to purchase GAP from their insurance company. But F&I trainer Tony Dupaquier says there’s a way to prevent such situations, and it starts with the agreement to provide insurance.
The afterthought of the aftermarket cancellation
Posted on July 23, 2019
by Lynn Panattoni
Making the Impact Printer Ancient History
Posted on August 16, 2018
Best Practices for User Management
Posted on July 2, 2018
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