Posted on July 28, 2017
by Sandy Fallon
F&I agents are more than just sales representatives who sell F&I products to dealers on behalf of their agency. F&I Agents take on the F&I Manager’s burden of managing changes related to customer expectations, regulatory scrutiny, new technology and best practices to produce superior performance. As the consultant of superior performance in F&I– product penetration, profitability, customer satisfaction, efficiency and compliance, the F&I agent is the automotive industry’s best kept secret.
In the March 2017 issue of Harvard Business Review, there’s
Posted on July 27, 2017
How can providers and lenders work together to solve the problems created by an inefficient system for processing cancelations and the regulatory scrutiny it has attracted?
Dealers, agents, auto finance sources and F&I product providers share a common interest in efficiently processing canceled products and issuing refunds to consumers in an expedited manner. In addition, the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), the U.S. Department of Justice (DOJ), state attorneys general and consumer protection groups have all
TagRail Announces Market Scan and F&I Express Integrations, Enables VIN-Specific, Penny-Perfect Online F&I Shopping on its New Digital Retail Platform
Posted on February 15, 2018
by Sandy Fallon
‘Incorporate a certain amount of fear’ and other advice from an F&I insider
Posted on January 20, 2018
Security Experts Offer Car Dealers Advice in Era of Digital F&I
Posted on August 24, 2017
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