Aug
16
Making the Impact Printer Ancient History
By Madi Hanson
Imagine a world where buying a car took no longer than an hour, and the process of signing a contract was done simply by providing one signature and one initial. Sounds amazing right? Purchasing a car was once viewed as a ticket to freedom and the start of independence. Unfortunately, the car buying experience was quickly turned into a dreadful, time-consuming process because of an inefficient and outdated machine called the Impact Printer.
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Jul
02
Your dealership has officially been signed up with F&I Express, but what are the best practices to manage your users? Your users can easily be managed through the F&I Express platform, on the left side of the home screen, you’ll find ‘User Management’, this will be your go-to for everything related to your users.
Give every person their own login
When first getting set up with F&I Express give each person using the platform their own login. There is not a
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Jun
27
At F&I Express we are here to help, below is a list of the most frequently asked questions from our agents. If there is anything else we can do to help please contact support at (855)-364-3977 or support@fandiexpress.com.
How do I reset my password?
On the F&I Express login page, click on ‘forgot password’, type in your username and password and you will receive an email providing the next steps.
A user is unable to log in even after they reset their
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Jun
27
Express Digital Media developed by F&I Express is a solution for all Digital Retailers to present F&I products online.
Express Digital Media is customized to only show quotes to customers for aftermarket products that are accurate for the exact make, model, mileage, and year of the vehicle and specific to the dealers’ F&I providers and rates.
In a study of 500 car shoppers, 83% of participants said they were interested in learning about F&I products before entering the dealership and 71% indicated
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Jun
27
For the fourth year in a row F&I Express has won a Dealers’ Choice Award for best F&I Technology. The award, created from the publishers of Auto Dealer Today and F&I Showroom magazines, is based on a survey open to dealers and dealership employees during the month of May. Each voter was asked to write in company’s name, quality, value, customer service, and if they would recommend that company to another dealer.
Offering digital integration with the largest aftermarket provider network,
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Oct
12
F&I trainer makes the case for digital F&I. He offers a five-step process for adding information about products, pricing, and your finance team to your dealership’s website.
Virtually every shopping experience now begins on the internet, whether we’re looking for a TV on Amazon, or a Mexican restaurant within walking distance. It’s one of the reasons consumers are now pushing for that same quick, easy and transparent experience when purchasing a vehicle. This paradigm shift means that, just like your new-
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Jul
28
In its summer edition of Supervisory Highlights, the Consumer Financial Protection Bureau accused one or more finance sources of being deceptive in their advertisements of GAP and in the way they disclose payment deferral terms.
According to the report, the GAP advertisements gave the impression that the product fully covered the remaining balance of a consumer’s loan in the event of a total loss, when, according to the bureau, the products only covered the amounts below a certain loan-to-value ratio.
Bureau examiners
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Oct
30
2015 has been a great year for the F&I industry. New products have been launched, partnerships expanded between companies, and informative studies from automotive industry experts have been applauded for their direction to the online experience. We at F&I Express have had a banner year, and there is still so much more to come!
Our F&I aftermarket provider network grew exponentially in the first half of the year. Bringing on partnerships with Maximus Auto Group, Service Payment Plan,
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Sep
16
Lenders – Get faster rebate recoveries and more rebates paid with ExpressRecoveries.
You can now avoid delays in recovering refunds for cancelled add-on products you’ve financed while increasing the rebate amounts paid out to your customers with ExpressRecoveries from F&I Express. ExpressRecoveries transforms the current slow, manual process of cancelling aftermarket products to a streamlined, simplified online system. Electronically prepare and submit cancellation documentation to dealers and product providers directly. Improve compliance with consumer protection regulations by deploying an
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Feb
26
How do you stop salespeople from quoting interest rate and payment on the lot? United Car Care’s John Vecchioni shows you how in his latest installment of F&I’s Tip of the Week.