Increase Efficiencies and Promote Compliance in F&I Product Cancelations

How can providers and lenders work together to solve the problems created by an inefficient system for processing cancelations and the regulatory scrutiny it has attracted?
Dealers, agents, auto finance sources and F&I product providers share a common interest in efficiently processing canceled products and issuing refunds to consumers in an expedited manner. In addition, the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), the U.S. Department of Justice (DOJ), state attorneys general and consumer protection groups have all

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By Brian Reed, President & CEO of F&I Express
In the early 2000’s, new technology and an innovative process was introduced in the automotive market place – The F&I Sales Menu. The Sales Menu was initially met with a fair degree of skepticism by dealerships, but today menu selling process is accepted as the most effective way to sell F&I products. Also from a regulatory perspective, menus are also perceived to be the most compliant because they can offer every product

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