Posted on February 15, 2018
by Sandy Fallon
Automotive News| February 9, 2018
DUBLIN, Calif., /PRNewswire/ — TagRail™, the creator of DealerTag™ and the Lexus Plus CEM App, announced today the integration of Market Scan and F&I Express services into its new Digital Retail Platform.
Now TagRail’s platform provides shoppers a transactional-specific, penny-accurate vehicle finance and aftermarket product check-out and delivery experience from their living room to the showroom.
These integrations populate TagRail’s F&I tool with:
VIN-, customer-, and location-specific and penny-perfect financing options from more than 1,200 lenders driven by industry-leading
Posted on January 20, 2018
Automotive News | January 17, 2018 – 11:34 am EST
In his new book, Perfect Dealership, Max Zanan, president of Total Dealer Compliance, lays out his recommendations for auto retailers. Here are edited excerpts from his chapter on F&I. The opinions expressed are his.
A compliant F&I department
Every dealer should start by appointing a compliance officer and giving that person the necessary authority to enforce corporate policy and procedure as well as to conduct the required training. The compliance officer must
Posted on August 24, 2017
What do finance and insurance technology providers advise their dealer clients about digital F&I security?
We asked several of them, and here’s what they said.
Terry O’Loughlin, compliance director, Reynolds & Reynolds’ document-services:
“The risks around digital F&I mirror risks in the F&I office – and the dealership. The biggest risks are lack of compliance and inconsistent processes.
“I’ve read industry articles noting that two-thirds of dealers surveyed are concerned that they are under scrutiny actively by regulators. Only slightly more than a third
Posted on July 28, 2017
F&I agents are more than just sales representatives who sell F&I products to dealers on behalf of their agency. F&I Agents take on the F&I Manager’s burden of managing changes related to customer expectations, regulatory scrutiny, new technology and best practices to produce superior performance. As the consultant of superior performance in F&I– product penetration, profitability, customer satisfaction, efficiency and compliance, the F&I agent is the automotive industry’s best kept secret.
In the March 2017 issue of Harvard Business Review, there’s
Posted on July 27, 2017
How can providers and lenders work together to solve the problems created by an inefficient system for processing cancelations and the regulatory scrutiny it has attracted?
Dealers, agents, auto finance sources and F&I product providers share a common interest in efficiently processing canceled products and issuing refunds to consumers in an expedited manner. In addition, the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC), the U.S. Department of Justice (DOJ), state attorneys general and consumer protection groups have all
Posted on October 12, 2016
by Kim Sharp
F&I trainer makes the case for digital F&I. He offers a five-step process for adding information about products, pricing, and your finance team to your dealership’s website.
Virtually every shopping experience now begins on the internet, whether we’re looking for a TV on Amazon, or a Mexican restaurant within walking distance. It’s one of the reasons consumers are now pushing for that same quick, easy and transparent experience when purchasing a vehicle. This paradigm shift means that, just like your new-
Posted on July 28, 2016
In its summer edition of Supervisory Highlights, the Consumer Financial Protection Bureau accused one or more finance sources of being deceptive in their advertisements of GAP and in the way they disclose payment deferral terms.
According to the report, the GAP advertisements gave the impression that the product fully covered the remaining balance of a consumer’s loan in the event of a total loss, when, according to the bureau, the products only covered the amounts below a certain loan-to-value ratio.
Posted on May 25, 2016
F&I Express is continually developing innovative technology with the goal of modernizing your business to make your sales easier, faster, and more profitable.
We have just been honored with the Dealers’ Choice Diamond Award in the F&I Technology category, our second award in two years. We are proud to be recognized by the industry for offering the complete digital solution for F&I product sales.
We sincerely appreciate our customers and partners. Everyone here will continue to strive to do
Posted on April 21, 2016
2016 will be another year of accelerated growth in the ongoing shift toward online retailing. Thousands of auto dealers are already taking advantage of this evolution in the car-buying experience, and thousands more are sure to follow this year.
Consumers can buy nearly everything online, from TVs to paper towels, an experience we call “shopping cart eCommerce.” And those expectations of convenience are translating to auto retail and finance experience as well. However, cars don’t fit in shopping carts and the
Posted on April 11, 2016
With a network of more than 110 aftermarket providers, F&I Express® offers you the complete digital solution for F&I product sales.
Understanding that general agents are a critical extension of most F&I technology and product providers – acting as both sales representatives and dealer consultants – we are excited to announce F&I Express is a leading sponsor at the 2016 Agent Summit.
We are dedicated to leading the aftermarket industry into the digital age with innovative technology solutions that cut costs and
TagRail Announces Market Scan and F&I Express Integrations, Enables VIN-Specific, Penny-Perfect Online F&I Shopping on its New Digital Retail Platform
by Sandy Fallon
‘Incorporate a certain amount of fear’ and other advice from an F&I insider
Security Experts Offer Car Dealers Advice in Era of Digital F&I
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