Making the Impact Printer Ancient History

Making the Impact Printer Ancient History
By Madi Hanson

 

Imagine a world where buying a car took no longer than an hour, and the process of signing a contract was done simply by providing one signature and one initial. Sounds amazing right? Purchasing a car was once viewed as a ticket to freedom and the start of independence. Unfortunately, the car buying experience was quickly turned into a dreadful, time-consuming process because of an inefficient and outdated machine called the Impact Printer. That is, until F&I Express developed a platform designed to make the car buying process a breeze through e-contracting. E-contracting is a necessity for all dealerships of any size. It is not only a way of bringing the excitement back into the car buying process, but it is extremely efficient for both dealer and customer. My previous car buying experience, however, did not consist of the up-to-date, innovative technology being used in over 2500 dealerships across the U.S. today. Instead, the F&I department was, in fact, using the Impact Printer.

An impact printer is a type of printer that works by direct contact of an ink ribbon with paper. A metal or plastic head strikes the ink ribbon, the ribbon is then pressed against the paper and a character or symbol is pressed to the paper. Not only is it noisy and impractical, but it leaves much room for error. If the 5-ply paper is not lined up exactly, or any incorrect information is being printed on to the contract, the dealer will then have to print an entirely new contract making the customer sign the contract repeatedly until all information is correct and the printer works how it should. This is what happened to me in my last car buying experience. I was so excited to drive off the lot in my new car. I signed and initialed at least ten pages only to find out the dealer had entered in an incorrect home address. The contracts were then corrected, printed and resigned. After the second time of signing the same contracts, there was another error in my address. I stayed an entire extra hour, signing and initialing papers that could have simply been done through e-contracting. The e-contracting platform makes it easy to verify or edit all customer information and is only required one initial and one signature from both customer and selling dealer. The signatures and initials are then entered in as needed.

E-contracting is a necessity for dealerships of all sizes. It is a way of bringing all the well-deserved excitement and fun back into the car buying experience. Time is so valuable. There are so many important moments people must depend on their vehicles for, making it necessary for all dealerships to toss the impact printer where it belongs and bring on an effective and innovative way to save dealers and consumers their valuable, precious time.