Posted on August 24, 2017
by Michaeleah Assini
What do finance and insurance technology providers advise their dealer clients about digital F&I security?
We asked several of them, and here’s what they said.
Terry O’Loughlin, compliance director, Reynolds & Reynolds’ document-services:
“The risks around digital F&I mirror risks in the F&I office – and the dealership. The biggest risks are lack of compliance and inconsistent processes.
“I’ve read industry articles noting that two-thirds of dealers surveyed are concerned that they are under scrutiny actively by regulators. Only slightly more than a third
Posted on October 12, 2016
by Kim Sharp
F&I trainer makes the case for digital F&I. He offers a five-step process for adding information about products, pricing, and your finance team to your dealership’s website.
Virtually every shopping experience now begins on the internet, whether we’re looking for a TV on Amazon, or a Mexican restaurant within walking distance. It’s one of the reasons consumers are now pushing for that same quick, easy and transparent experience when purchasing a vehicle. This paradigm shift means that, just like your new-
Posted on May 25, 2016
F&I Express is continually developing innovative technology with the goal of modernizing your business to make your sales easier, faster, and more profitable.
We have just been honored with the Dealers’ Choice Diamond Award in the F&I Technology category, our second award in two years. We are proud to be recognized by the industry for offering the complete digital solution for F&I product sales.
We sincerely appreciate our customers and partners. Everyone here will continue to strive to do
Posted on February 11, 2016
Customers want to spend less time at the dealership. 85% of dealers want customer in and out before 2-hour mark. This desire on both ends for speeding up the auto sales process will require dealerships to evolve with digital integration. In a recent survey by eLEND, despite wanting things to move quicker, dealers are still saying that the sales process is taking, on average, three hours or more to complete.
“The survey confirms that the sales process can’t evolve — or
Posted on January 20, 2016
“Speed is essential, and wider availability of digital F&I components and e-contracting often shortens the transaction time.” – Hannah Lutz, Automotive News
Dealers create important experiences for car shoppers every time those shoppers come into contact with the dealership – whether shoppers are online looking at inventory, reading a customer review, walking onto a dealer’s lot, or interacting with sales personnel. In all scenarios, shoppers are demanding a better experience and are bypassing dealers who don’t deliver it. This is why
Posted on January 14, 2016
Toyota’s CEO, Jim Lentz, provides Bloomberg News with a market prediction for 2016.
Watch the interview here.
Posted on January 11, 2016
F&I Express is proud to be the F&I product ratings partner for Cox Automotive‘s MakeMyDeal. We have the largest eContracting network with over 100+ aftermarket providers.
Read the interview here.
Posted on December 14, 2015
2015 Digital F&I Experience Study
We conducted a study with Cox Automotive‘s MakeMyDeal on the digital F&I experience for consumers. The study reveals that dealers that offer a digital F&I experience benefit from higher repeat and referral business as well as improved customer satisfaction.
Posted on November 24, 2015
Think about the automotive customer shopping process and what this will look like for F&I products in the future. What is to become of the path to aftermarket purchase with further digital advancement? Will the online experience take over from the in-person model? Right now we are at the precipice of change. With more and more customers seeking information on their smartphones, in any location, at any time, this changes how automotive dealerships need to look at their customer journey
Posted on November 16, 2015
Online F&I can help F&I Managers sell more products in less time in the F&I office. In the video, Mike Burgiss from MakeMyDeal talks about how they leverage the F&I Express network of F&I providers to give the customer F&I product information on the VDP from the dealers website.
This is the future of F&I.
Security Experts Offer Car Dealers Advice in Era of Digital F&I
by Michaeleah Assini
Dealer Consultants: The Automotive Industry’s Best Kept Secret
Posted on July 28, 2017
by Victoria Evans
Increase Efficiencies and Promote Compliance in F&I Product Cancelations
Posted on July 27, 2017
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