Posted on July 2, 2018
by Nicole Reed
Your dealership has officially been signed up with F&I Express, but what are the best practices to manage your users? Your users can easily be managed through the F&I Express platform, on the left side of the home screen, you’ll find ‘User Management’, this will be your go-to for everything related to your users.
Give every person their own login
When first getting set up with F&I Express give each person using the platform their own login. There is not a
Posted on June 27, 2018
At F&I Express we are here to help, below is a list of the most frequently asked questions from our agents. If there is anything else we can do to help please contact support at (855)-364-3977 or firstname.lastname@example.org.
How do I reset my password?
On the F&I Express login page, click on ‘forgot password’, type in your username and password and you will receive an email providing the next steps.
A user is unable to log in even after they reset their
Express Digital Media developed by F&I Express is a Digital Retailing solution for all Digital Retailers to present F&I products online.
Express Digital Media is customized to only show quotes to customers for aftermarket products that are accurate for the exact make, model, mileage, and year of the vehicle and specific to the dealers’ F&I providers and rates.
In a study of 500 car shoppers, 83% of participants said they were interested in learning about F&I products before entering the dealership and
For the fourth year in a row F&I Express has won a Dealers’ Choice Award for best F&I Technology. The award, created from the publishers of Auto Dealer Today and F&I Showroom magazines, is based on a survey open to dealers and dealership employees during the month of May. Each voter was asked to write in company’s name, quality, value, customer service, and if they would recommend that company to another dealer.
Offering digital integration with the largest aftermarket provider network,
Posted on January 20, 2018
by Sandy Fallon
Automotive News | January 17, 2018 – 11:34 am EST
In his new book, Perfect Dealership, Max Zanan, president of Total Dealer Compliance, lays out his recommendations for auto retailers. Here are edited excerpts from his chapter on F&I. The opinions expressed are his.
A compliant F&I department
Every dealer should start by appointing a compliance officer and giving that person the necessary authority to enforce corporate policy and procedure as well as to conduct the required training. The compliance officer must
Posted on August 24, 2017
What do finance and insurance technology providers advise their dealer clients about digital F&I security?
We asked several of them, and here’s what they said.
Terry O’Loughlin, compliance director, Reynolds & Reynolds’ document-services:
“The risks around digital F&I mirror risks in the F&I office – and the dealership. The biggest risks are lack of compliance and inconsistent processes.
“I’ve read industry articles noting that two-thirds of dealers surveyed are concerned that they are under scrutiny actively by regulators. Only slightly more than a third
Posted on October 12, 2016
by Kim Sharp
F&I trainer makes the case for digital F&I. He offers a five-step process for adding information about products, pricing, and your finance team to your dealership’s website.
Virtually every shopping experience now begins on the internet, whether we’re looking for a TV on Amazon, or a Mexican restaurant within walking distance. It’s one of the reasons consumers are now pushing for that same quick, easy and transparent experience when purchasing a vehicle. This paradigm shift means that, just like your new-
Posted on May 25, 2016
F&I Express is continually developing innovative technology with the goal of modernizing your business to make your sales easier, faster, and more profitable.
We have just been honored with the Dealers’ Choice Diamond Award in the F&I Technology category, our second award in two years. We are proud to be recognized by the industry for offering the complete digital solution for F&I product sales.
We sincerely appreciate our customers and partners. Everyone here will continue to strive to do
Posted on February 11, 2016
Customers want to spend less time at the dealership. 85% of dealers want customer in and out before 2-hour mark. This desire on both ends for speeding up the auto sales process will require dealerships to evolve with digital integration. In a recent survey by eLEND, despite wanting things to move quicker, dealers are still saying that the sales process is taking, on average, three hours or more to complete.
“The survey confirms that the sales process can’t evolve — or
Posted on January 20, 2016
“Speed is essential, and wider availability of digital F&I components and e-contracting often shortens the transaction time.” – Hannah Lutz, Automotive News
Dealers create important experiences for car shoppers every time those shoppers come into contact with the dealership – whether shoppers are online looking at inventory, reading a customer review, walking onto a dealer’s lot, or interacting with sales personnel. In all scenarios, shoppers are demanding a better experience and are bypassing dealers who don’t deliver it. This is why
Best Practices for User Management
by Nicole Reed
Agents’ Frequently Asked Questions
7 Things to Know About Express Digital Media
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